Our Privacy Policy
At Docs Folders, we value your trust and are fully committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our platform. Whether you’re requesting assistance with official documents or simply browsing our site, your privacy remains our priority.
Information We Collect
When you reach out to us for services, we collect only the information necessary to fulfill your request effectively. This includes:
Your name and contact details (email, phone number)
Basic identification information (for verification purposes only)
Country of residence
Type of document or service requested
We do not collect sensitive financial data unless explicitly required for payment processing through secure, third-party providers.
How We Use Your Information
We use your data solely to:
Process your document requests
Provide you with timely updates about your order
Respond to your inquiries and support needs
Improve the quality of our services
We do not sell, rent, or trade your personal information to any third party. Your data stays with us—secure, encrypted, and treated with respect.
Secure Handling of Your Data
We employ up-to-date technologies and industry-standard practices to keep your information secure. From SSL encryption to restricted access systems, every layer of our platform is designed to protect your personal data from unauthorized access or misuse.
Communication and Transparency
Throughout your experience with us, we keep communication clear and transparent. You will always know what information is required and how it will be used. If at any point you have questions about your data, our support team is ready to provide answers.
Cookies and Tracking Tools
To ensure our website functions smoothly and delivers a seamless experience, we may use cookies. These small files help us understand how you interact with our site, allowing us to improve performance without invading your privacy. You have the option to disable cookies through your browser settings if you prefer.
Your Rights and Choices
You are in control of your personal information. At any time, you can:
Request to view the data we hold about you
Ask us to update or correct your information
Withdraw consent or request deletion of your data (where legally permissible)
We will respond promptly to all requests and handle them with care and discretion.
Third-Party Services
We work with trusted third parties for payment and document processing, but only when necessary and with strict confidentiality agreements in place. These partners are required to comply with global data protection standards.
Updates to This Privacy Policy
As laws and technologies evolve, so will our privacy practices. We will update this policy as needed, and you’ll always find the latest version right here on our website. We encourage you to review it periodically.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or personal data, please don’t hesitate to contact us directly. Our team is always ready to assist you.